Junior IT Support Specialist

Location: Poznań

 

From January we will be expanding our First Line Support team, which is the first line of IT support for our clients. Therefore, to our team we are looking for people for the position of Junior First Line Support IT Specialist.

The job combines the tasks of the service desk operator (receiving calls, telephone and e-mail contact with clients) and basic tasks of the system administrator (initial diagnostics of customer problems, restarting services, making changes to the service configuration).

We never know when the client will need our help, that’s why the IT support department works in the 24/7/365 system, however, flexible working time (6 hour shifts, night remotely) allows you to match the schedule to other duties. Work schedule is determined jointly by the team based on the given availability by each employee.

Our expectations:

• Basic ability to administer Linux and Windows systems
• Fluent knowledge of English in speech and writing allowing free contact with foreign clients
• Experience in administering Linux systems
• Ability to work with documentation
• Knowledge of database systems (MySQL, PostgreSQL)
• Basics of scripting in Bash
• Python scripting basics are welcome
• Technical education is welcome

You will learn a lot from the team, but we also expect that apart from the knowledge that we will share with you, you will also develop yourself. That’s why the motivation to grow in Systems Administration is so important to us. Working in the FLS department means not only receiving applications, but also access to educational platforms, working with equipment (preparing servers for clients) and the possibility of promotion as your technical knowledge progresses.

What we offer:

• A large portion of practical knowledge and the opportunity to gain experience in the system administration
• Internal training and support of more experienced team members
• Ability to work remotely and fit the schedule to your other activities
• Lanparty, shared meals and integrations
• Work in a company with a flat organizational structure
• Tools necessary for work (laptop, telephone, mobile internet)
• A relaxed atmosphere based on trust
• Unlimited access to the kitchen, where you will find coffee from express, tea and, on selected days of the week, fresh fruit
• Our Culture and Sport program (tickets to the cinema and theater, books and games for employees, MultiSport)
• Daily dose of puns and memes

 

If you’re a responsible, meticulous person who wants to develop and gain experience in the IT industry, join our team and become a Junior IT Support Specialist.

Submit your application