From January we will be expanding our First Line Support team, which is the first line of IT support for our clients. Therefore, to our team we are looking for people for the position of Junior First Line Support IT Specialist.
The job combines the tasks of the service desk operator (receiving calls, telephone and e-mail contact with clients) and basic tasks of the system administrator (initial diagnostics of customer problems, restarting services, making changes to the service configuration).
We never know when the client will need our help, that’s why the IT support department works in the 24/7/365 system, however, flexible working time (6 hour shifts, night remotely) allows you to match the schedule to other duties. Work schedule is determined jointly by the team based on the given availability by each employee.
You will learn a lot from the team, but we also expect that apart from the knowledge that we will share with you, you will also develop yourself. That’s why the motivation to grow in Systems Administration is so important to us. Working in the FLS department means not only receiving applications, but also access to educational platforms, working with equipment (preparing servers for clients) and the possibility of promotion as your technical knowledge progresses.
If you’re a responsible, meticulous person who wants to develop and gain experience in the IT industry, join our team and become a Junior IT Support Specialist.Submit your application